O Partnerze

1. I. Dane Sprzedającego

   GROUP 95 SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ul. Jana Henryka Dąbrowskiego 77A - 60-529 Poznań NIP: 7812047283 info@doctorank.com Zobacz email

2. II. Anulacje zamówień i zwroty

   Either party may submit a written termination notice after the minimum agreed term has lapsed; a 1-month notice period is required to end the agreement. If this notice coincides with a payment cycle, full payment is due and services will continue as normal until the cycle ends, after which the agreement will terminate. This does not apply if the 1-month satisfaction guarantee is invoked.

3. III. Gwarancja oraz reklamacje

   9.5 As a testament to our commitment to customer satisfaction, Customers are entitled to a 1-month satisfaction guarantee. This guarantee enables Customers to receive a full refund for the first month of their campaign if the quality of delivery does not meet their expectations. It is important to note that this satisfaction guarantee exclusively pertains to the quality of service delivery and does not cover dissatisfaction due to lack of results or a change of mind about the campaign. As SEO campaign results are typically noticeable after a few months, this time-dependent nature of SEO outcomes is not considered a valid reason for invoking the satisfaction guarantee. To utilise this satisfaction guarantee, notice must be provided in writing either via our project management platform where the day-to-day communication between Supplier and Customer occurs; or emailed directly to info@doctorank.com. Notice must be acknowledged by a staff member from Group 95 to be considered valid. Customers are required to give this notice at least three business days before the 1st day of the upcoming month, ahead of the automatic subscription fee payment. _____________________________________________________________________________________________________________________________________ Group 95 Sp. z o.o. T/A Doctorank / KRS: 0001018960 / VAT ID: PL7812047283 Nobel Tower, Ul. Jana Henryka Dąbrowskiego 77A, 60-529, Poznań www.doctorank.com / info@doctorank.com Upon deciding to utilise the satisfaction guarantee, the refund will be processed within 14 business days and credited back to the account from which the initial payment was made. In the case of multiple campaigns, the satisfaction guarantee applies to each campaign agreement individually. However, should the guarantee be invoked for any campaign, the individual or company involved will not be eligible to use the guarantee again for a period of two years across any campaigns. Additionally, should the individual or company wish to recommence the campaign for any domain within this two-year period, the refunded amount must be repaid prior to the restart of any campaign. This condition is designed to ensure the satisfaction guarantee is used judiciously, maintaining the integrity and value of our services and fostering a fair and transparent relationship with our Customers